The Division of Business and Management (DBM) held a guest lecture featuring the past President of the Hong Kong Institute of Certified Public Accountants (HKICPA) and current consultant of Li & Fung Development (China) Limited, Ms Susanna Chiu on 16 April.

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Ms Chiu asks the audience, "Are you digital ready?"

The lecture was titled “Are you digital ready?” and was about case sharing and career tips for preparing to succeed in the digital era of business supply chain. Ms Chiu is a qualified Chartered Accountant from England, China CPA, Certified Information Systems Auditor (CISA), and also a member of the HK Institute of Directors.

Welcoming to the attendees was the Dean of DBM, Prof Stella Cho, who also gave an introductory greeting to Ms Chiu.

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Prof Cho presenting a souvenir to Ms Chiu

To begin the lecture, Ms Chiu talked about her passion for computers and auditing, however, when she first studied these for a career, there were not many career opportunities for her.

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Ms Chiu talking about artificial intelligence

Ms Chiu then elaborated the different functions of machine learning: natural language processing, robotic process automation, real-time image recognition, automatic translation, personalisation, and forecasting and prediction. She also talked about how “human perception is mixed with emotions”. Ms Chiu strongly believes that artificial intelligence (AI) machines are only most effective in certain jobs, like a production or assembly line, but anything involving judgement should involve humans.

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Ms Chiu telling the audience that she believes humans are best for judgement

“If a human being controls the AI in a bias way, then the AI will be bias”. An example of this would be the pictures she displayed of Hong Kong and Singapore. The selected pictures of Hong Kong were during rainy days, and Singapore during sunny days, which gives an illusion of Hong Kong having a lot of rain, and Singapore having a lot of sunshine. Another example she used was of people cooking. However, the issue here was that at one point, the AI was more accommodated to scanning the kitchen pictures involving women cooking. Therefore, when scanning a picture of a man in the kitchen, the AI accidentally mistook the man for a woman. Ms Chiu stressed the importance of staying observant to biases such as these.

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Ms Chiu providing examples of artificial intelligence

Ms Chiu concluded her presentation by answering questions from students and staff members who were in attendance.

Reporter: Marissa Furney
Photographer: Ivy Liao
Editors: Samuel Burgess, Deen He
(from MPRO)